Track Record

Trusted by businesses in Indonesia

ERP, cloud phone, POS, implementations — plus team experience on enterprise-scale telephony across Asia Pacific.

30+ ERP organizations in Indonesia
3,000+ Cloud phone users (regional project)
10+ Enterprise telephony organizations
6 APAC countries — provider integration

Team Experience · Telephony

  • Experienced team deployed 3,000+ phone users (regional project)
  • Experience with 10+ enterprise organizations with complex requirements
  • Multi-provider Asia Pacific integration expertise — Indonesia, Malaysia, Singapore, Thailand, Vietnam & Australia

Custom ERP · Indonesian Businesses

  • Deployed custom ERP for 30+ organizations in Indonesia
  • Accounting, inventory, HR, CRM — local workflows & e-Faktur
  • Transparent pricing from Rp 75,000/user — free POC

Telephony integration — Indonesia, Asia Pacific & global providers:

Telkom Indonesia Dalnet Commsol Indosat Ooredoo Telekom Malaysia Singtel National Telecom Thailand FPT Telecom Vietnam Avoxy Telstra

And many other SIP providers and carriers across APAC — trunk integration, local numbers, and routing tailored to operational needs.

Case Studies

Real-World Implementation Examples

Project summaries (client identities anonymized). Scope, challenges, and outcomes achieved — not generic testimonials.

PrayERP · Distribution

Multi-warehouse stock & e-Faktur for FMCG distribution

Distribution company · West Java · 25 users · 4 branches/warehouses

Challenge

Stock across warehouses out of sync — manual reconciliation every 3 days. e-Faktur processed outside ERP, causing compliance delays and data mismatches.

Praytec Solution

Custom ERP with multi-warehouse inventory, PO approval, and integrated e-Faktur. Stock & customer master migration, warehouse and finance team training.

Outcome

  • Real-time stock visibility across 4 locations
  • Daily reconciliation replaced 3-day cycle
  • e-Faktur from one system — less double entry

Operations can finally see real-time stock at all branches without waiting for weekly Excel reports.

Operations manager · FMCG distribution
PrayERP · Manufacturing

BOM, work orders & payroll for component manufacturing

Component manufacturer · Banten · 40 users · 1 plant + office

Challenge

BOM and work orders managed in spreadsheets — hard to trace raw materials to finished goods. Payroll and attendance separate from production.

Praytec Solution

Manufacturing modules (BOM, work order, quality check), Indonesia HR & payroll, automatic inventory updates when production completes.

Outcome

  • Centralized production planning from one dashboard
  • Material → finished goods traceability
  • Payroll & attendance synced to HR module

Work orders no longer get lost in email — we track all production status from ERP.

Plant manager · Manufacturing
Praytec POS · Retail & F&B

8-outlet POS connected directly to ERP accounting

Retail & F&B · Greater Jakarta · 8 outlets · 20+ cashiers

Challenge

Legacy POS not linked to accounting — daily reports manually entered into finance. Stock discrepancies found monthly at outlets.

Praytec Solution

Praytec POS native to ERP — every transaction updates inventory & accounting journals in real time. Per-outlet hardware setup, supervisor training.

Outcome

  • Daily sales reports auto-posted to finance
  • Outlet stock sync without manual export/import
  • Margin per outlet visible from ERP dashboard

End-of-day closing that used to take 2 hours is now just a review — numbers are already in accounting.

Finance supervisor · Retail F&B
PrayVoice · Enterprise

500+ cloud phone extensions across APAC

Regional enterprise · Asia Pacific · 500+ extensions · 6 countries

Challenge

On-premise PBX per country — high maintenance, no unified reporting. CRM separate; agents copy-paste numbers for outbound calls.

Praytec Solution

Praytec cloud PBX with multi-provider trunks (Telkom, Singtel, Telstra, etc.), centralized IVR & call recording, CRM click-to-call integration.

Outcome

  • Single dashboard for all APAC sites
  • Click-to-call from CRM — automatic call logging
  • Phased deployment without operational downtime

Sales no longer switches systems — they call directly from CRM with full history.

IT lead · Regional enterprise

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