Frequently Asked Questions

If you find a lower publicly listed subscription price online for comparable services (ERP, cloud phone, or PrayInbox with comparable scope), send proof (link or official quote) to the Praytec team. After we verify, we'll adjust your subscription price so you don't pay more. Contact us on WhatsApp to claim the price guarantee.

No. Praytec does not charge monthly subscription before you're satisfied with the system. The flow: you share requirements → we set up and configure → you test and run in production → activate subscription only when everything meets expectations.

Yes — during the POC, implementation, and initial go-live phase there is no monthly subscription billing. You can test ERP, cloud phone, or PrayInbox in real operations before committing to a subscription.

Subscription per user (ERP), per extension (phone), or per agent (PrayInbox) starts only after you're satisfied and the system is running in production — not during POC or initial setup. You decide when you're ready to subscribe.

Yes. If after testing and production the system doesn't meet expectations, you're free to stop — with no upfront subscription contract lock-in. We want you to subscribe because you're satisfied, not because you've already paid upfront.

A system that integrates accounting, sales, inventory, HR, CRM, and manufacturing in one platform. Praytec builds fully customized solutions.

Praytec cloud VoIP phone system — IVR, queues, recording, UC softphone, call center, omnichannel, and native ERP integration. Cloud deployment and maintenance for businesses in Indonesia.

Flat-rate ERP SaaS markets start at ~Rp 10 million/month (1–10 users) + Rp 50 million+ implementation; official enterprise ERP Rp 137,500–265,000/user; implementation partners Rp 200,000–265,000/user (verify via Google ↗). Praytec starts at Rp 75,000/user — no upfront subscription.

Standard business: 2–4 weeks to go-live. Mid-size organizations: 1–3 months. Basic business phone: 3–7 days.

Multi-branch private network using the WireGuard protocol — connect HQ, branches, and remote employees without VPN hardware at each location. Faster, lighter, and easier to operate than SSL VPN or IPSec. Ideal for multi-branch ERP access, internal phone, and resource sharing. Details at PrayMesh → · pricing at Connect pricing →.

End-to-end infrastructure observability — log aggregation, full-text search, metric dashboards, alerts, and audit trails for servers, networks, cloud, databases, and business apps (including PrayERP & phone). From Rp 2,500,000/month. Details at PrayWatch →.

Local LLM on client infrastructure — we consult on requirements, recommend server/GPU specs, and provide deployment support for DeepSeek, Gemma, and Qwen models. Praytec does not provide servers. Data is never sent to ChatGPT, Claude, or US clouds. Plus PrayInbox chatbots, OCR, stock forecasting, lead scoring, and 40+ use cases integrated with ERP. From Rp 299,000/month. Details & comparison vs ChatGPT/Claude at PraySmart →.

No internal AI team required. The Praytec team consults on models & infra specs, supports LLM deployment on your servers, configures AI modules, and connects them to your existing ERP/PrayInbox/CRM — including fine-tuning on your company data. Same as other services: test in production first, subscribe when satisfied.

Yes — PrayERP, PrayVoice, PrayInbox, PrayMesh, PrayWatch, and PraySmart are designed as one ecosystem. Example: PrayVoice runs over PrayMesh, Monitoring watches Connect tunnels & ERP apps, PraySmart reads PrayERP data for chatbots and forecasting. One vendor, one support team.

Yes — one vendor for ERP and phone. Click-to-call from CRM, automatic call logging, customer info popup on incoming calls. Also see all services →.