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Softphone UC
Web, mobile, and desktop apps — call from anywhere.
Unified communications for business — IVR, queue, recording, softphone, call center, ERP integration.
| Feature | Starter Basic plan |
Business Professional plan |
Scale Enterprise plan |
|---|---|---|---|
| Basic telephony (IVR, Queue, Recording) | ✓ | ✓ | ✓ |
| Softphone & UC App (Web / Mobile / Desktop) | ✓ | ✓ | ✓ |
| Video meeting & conference call | ✓ | ✓ | ✓ |
| Voicemail & voicemail-to-email | ✓ | ✓ | ✓ |
| Group voicemail & broadcast | ✓ | ✓ | ✓ |
| CTI — click-to-dial from desktop / CRM | ✓ | ✓ | ✓ |
| Call forwarding, transfer, hold, mute | ✓ | ✓ | ✓ |
| Ring group & distinctive ringtone | ✓ | ✓ | ✓ |
| Paging & intercom between extensions | ✓ | ✓ | ✓ |
| Multi-device / SIP fork | ✓ | ✓ | ✓ |
| Remote access — no port forwarding | ✓ | ✓ | ✓ |
| Omnichannel messaging (PrayInbox, SMS) | — | ✓ | ✓ |
| Call center pro (wallboard, auto dialer) | — | ✓ | ✓ |
| CRM integration (PrayERP native) | — | ✓ | ✓ |
| Microsoft Teams integration | — | ✓ | ✓ |
| Live chat & web chat | — | — | ✓ |
| Post-call survey & SLA monitoring | — | — | ✓ |
| Multi-site & high availability failover | — | — | ✓ |
| TLS/SRTP security & automatic backup | ✓ | ✓ | ✓ |
Web, mobile, and desktop apps — call from anywhere.
Click-to-dial from your screen, transfer/hold from the UI.
Queue, agent panel, recording, wallboard, performance reports.
PrayInbox — chat & SMS from the agent panel, connected to CRM and PrayVoice call logs.
Praytec CRM, Microsoft Teams, webhook API.
VoIP encryption, regular backups, multi-site failover (Scale).
Subscription starts after go-live is complete · Free POC.
Basic plan · 5–15 extensions
Setup Free
Professional plan · 16–50 extensions
Setup Free
Enterprise plan · 51+ extensions
Setup Free
See all Praytec plans & pricing → · compare vs other vendors →
Praytec guarantees the best subscription pricing for ERP, cloud phone, and PrayInbox. Find a lower public offer for comparable scope — send proof, and we'll adjust our price.
No upfront subscription fees. Tell us your needs — we set everything up. You test, run in production, and only start subscribing when everything meets your expectations.