Pricing

Praytec Plans & Pricing

All Praytec services — ERP, Phone, Connect, OmniChannel, Monitoring & AI — in one place. No upfront subscription fees. Subscribe only after you are satisfied. Lowest price guarantee — find a lower price online, and we will match it.

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📊
PrayERPStarter
Rp 375.000/month
📞
PrayVoiceStarter
Rp 350.000/month
🔐
PrayMeshStarter
/month
📨
PrayInboxStarter
/month
👁️
PrayWatchStarter
/month
🤖
PraySmartStarter
/month

* Estimate only — final pricing confirmed at consultation. Scale tier requires custom quote.

Monthly Total
SetupFree
Subscription tiers

Starter, Business & Scale Plans

Full feature details on PrayERP →

Starter

Business · 3–15 users

Rp75.000per user/month

Setup Free

  • Accounting, Sales, Inventory, Purchase
  • Basic module customization
  • Cloud hosting included
  • Business hours support
Choose Plan

Scale

Multi-branch · 51+ users

Rp125.000per user/month

Setup Free

  • Full custom module development
  • Multi-branch & BI dashboard
  • Dedicated account manager
  • SLA 99.5% · 24/7 support
Contact Us

Full feature details on PrayVoice →

Starter

Basic · 5–15 extensions

Rp35.000per ext/month

Setup Free

  • IVR, queue & call recording
  • Web / mobile / desktop softphone
  • Voicemail & CTI click-to-dial
  • Ring group, paging & intercom
Choose Plan

Scale

Enterprise · 51+ extensions

Rp55.000per ext/month

Setup Free

  • All Business features
  • Live chat & web chat
  • Multi-site HA & failover
  • API webhook · SLA 99.5%
Contact Us

Full feature details on PrayMesh →

Starter

up to 20 total users

Rp1.500.000per month

Setup Free

  • WireGuard protocol — high performance & lightweight
  • Up to 20 concurrent users (all branches)
  • No VPN hardware at branches
  • Centralized management
Choose Plan

Scale

100+ users · unlimited

Rpby scope

Setup Free

  • Unlimited locations & users
  • Dedicated server & bandwidth
  • Network isolation per division/brand
  • SLA 99.5% · 24/7 support
Contact Us

Full feature details on PrayInbox → · Meta conversation fees billed separately.

Starter

5 agents · 2 channels

Rp1.500.000per month

Setup Free

  • Email + 1 other channel (live chat / social)
  • 5 concurrent agents
  • Shared inbox & assignment
  • Canned responses, labels & basic reports
Choose Plan

Scale

Unlimited agents & channels

Rpby scope

Setup Free

  • Unlimited agents & channels
  • Multi-brand / multi-inbox
  • Custom workflows & integrations
  • Dedicated server · SLA 99.5%
Contact Us

Full feature details on PrayWatch →

Starter

Up to 10 hosts

Rp2,500,000/month

Setup Rp 5 million

  • Log aggregation & full-text search
  • Basic infrastructure dashboards
  • Email & webhook alerts
  • 30-day log retention
Choose Plan

Scale

50+ hosts · enterprise

Rpcustom scope

Setup custom scope

  • HA cluster & dedicated storage
  • Custom retention & compliance export
  • Granular RBAC & SSO
  • 99.9% SLA · 24/7 support
Contact Us

Features & comparison vs ChatGPT/Claude on PraySmart →

Starter

1 AI module · lightweight LLM

Rp299,000/month

Setup Rp 2 million

  • PrayInbox / web FAQ chatbot
  • Product copy generator
  • Basic receipt OCR
  • 1 Praytec service integration
Choose Plan

Scale

Unlimited modules · dedicated LLM

Rp1,499,000/month

Setup custom scope

  • LLM deployment & support (DeepSeek/Gemma/Qwen) on client infra
  • Fine-tuning & custom workflows
  • Multi-outlet analytics
  • API webhook & dedicated support
Contact Us
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Market comparison

Praytec vs Other Vendors

Praytec column (green badge) = our pricing. Vendor 1, 2, 3… columns (gray badges) = other market references — not Praytec. Click the category below each badge to verify via Google.

Praytec Our pricing & packages Vendor 1 Market reference Vendor 2 Market reference Vendor 3 Market reference Vendor 4 Market reference (if shown)
Cost Aspect Praytec
Custom ERP
Vendor 1
Flat-rate ERP SaaS · ID market
Vendor 2
Official enterprise ERP · Enterprise license
Vendor 3
ERP implementation partner · ID market
Subscription price (10 users) Rp 750.000/month Rp 10 juta/month
1–10 user package
Rp 1,37 – 2,65 juta/month
Enterprise license · 10 users
Rp 2 – 2,65 juta/month
license via partner
Price per user / month (11+ users) Rp 75.000 – 125.000 Rp 625.000 – 850.000 Rp 137.500 – 265.000
Enterprise license
Rp 200.000 – 265.000
license via partner
Initial setup / implementation Free From Rp 50 juta Rp 50 – 200+ juta Rp 50 – 500+ juta
Free POC & go-live ✓ Yes
Cloud business phone ✓ Single vendor Separate vendor Separate vendor Separate vendor

Total First-Year Cost — 10 Users

Praytec Starter Rp 9 juta
  • Free setup
  • Subscription Rp 9 juta/year
  • Free POC & go-live
Best value
Vendor 1 Flat-rate ERP SaaS Rp 170 juta+
  • Subscription Rp 10 jt/mo × 12
  • + impl. from Rp 50 juta
Vendor 2 Official enterprise ERP Rp 66 – 115 juta
  • Setup Rp 50 – 100 juta
  • Enterprise license Rp 16,5 – 31,8 juta/year
Vendor 3 ERP implementation partner Rp 82 – 530 juta
  • Rp 265.000/user × 10
  • + impl. Rp 50–500 juta
Vendor 4 Mid-tier ERP partner Rp 74 – 200 juta+
  • Rp 200.000+/user/month
  • Impl. from Rp 50 juta

* Indonesia market reference figures — click categories in the table to verify via Google ↗.

Price Aspect Praytec
PrayVoice
Vendor 1
On-premise IP PBX · ID market
Vendor 2
Other cloud PBX · ID market
Price per extension / month Rp 35.000 – 55.000 Rp 80.000 – 200.000+ Rp 40.000 – 375.000
Subscription 10 ext / month Rp 350.000 – 550.000 Rp 800.000 – 2.000.000+ Rp 400.000 – 3.750.000
Initial setup / implementation Free Rp 10 – 25 juta + hardware Rp 500 rb – 3 juta
POC & go-live Free 30-day trial Varies

Total First-Year Cost — 10 Extensions

Praytec Starter Rp 4,2 juta
  • Free setup
  • Subscription Rp 4,2 juta/year
Best value
Vendor 1 On-premise IP PBX + license Rp 31,5 juta+
  • Appliance ~Rp 24,6 juta
  • License plan ~Rp 6,9 juta/year
Vendor 2 Enterprise cloud PBX Rp 15 – 24 juta
  • Rp 100.000–200.000/ext/month
Vendor 3 Bundled cloud PBX package Rp 36 juta
  • 8 ext package · Rp 3 juta/month

* Market reference figures — verify cloud phone pricing via Google ↗.

Price Aspect Praytec
PrayMesh
Vendor 1
Global cloud VPN · ~$15/user/mo
Vendor 2
Enterprise cloud VPN · ~$11–14/user/mo
Vendor 3
On-premise VPN hardware
Subscription price (20 users) Rp 1.500.000/month Rp 1.900.000/month Rp 2.200.000 – 2.500.000/month Rp 500.000 – 2.000.000/month
maintenance + ISP
Initial setup Free Free (self-serve) Free – Rp 1 juta Rp 5 – 15 juta (hardware)
No hardware at branches ✓ Yes ✓ Yes ✓ Yes ✗ Router required per branch
High performance (kernel-level WireGuard) ✓ Yes ✗ Can be blocked ✗ Can be blocked ✗ Can be blocked
Indonesia support + ERP integration ✓ Yes ✗ English only ✗ English only Depends on vendor

Total First-Year Cost — 20 Users

Praytec PrayMesh Starter Rp 18 juta
  • Free setup
  • Subscription Rp 18 juta/year
Best value
Vendor 1 Global cloud VPN Rp 22,8 juta
  • ~Rp 1,9 juta/month × 12
  • No local support
Vendor 2 Enterprise cloud VPN Rp 26 – 30 juta
  • Rp 2,2–2,5 juta/month × 12
Vendor 3 On-premise VPN hardware Rp 17 – 39 juta+
  • Hardware Rp 5–15 juta
  • Maintenance Rp 12–24 juta/year

* Market estimate figures — click categories to verify via Google ↗.

Price Aspect Praytec
PrayInbox
Vendor 1
Omnichannel SaaS Indonesia · 5 agents
Vendor 2
Global omnichannel platform · 5 agents
Vendor 3
Omnichannel inbox SaaS
Subscription price (5 agents) Rp 1.500.000/month Rp 2.500.000 – 5.000.000/month Rp 1.200.000 – 3.000.000/month Rp 800.000 – 1.600.000/month
WA only · limited
Supported channels WA, Email, Live Chat, IG, FB, Telegram WA, Email, Social WA, Email, Web, Social Inbox SaaS only
Indonesia ERP integration ✓ Native (PrayERP) Via extra API ✗ None ✗ None
Setup & onboarding Free · includes training Rp 5 – 15 juta Self-serve Free – Rp 1 juta
Indonesia language support ✓ Yes ✓ Yes ✗ English only Depends on vendor

Total First-Year Cost — 5 Agents

Praytec PrayInbox Starter Rp 18 juta
  • Free setup
  • Subscription Rp 18 juta/year
  • All channels included
Best value
Vendor 1 Omnichannel SaaS Indonesia Rp 35 – 75 juta
  • Setup Rp 5–15 juta
  • Subscription Rp 30–60 juta/year
Vendor 2 Global omnichannel platform Rp 14 – 36 juta
  • Rp 1,2–3 juta/month × 12
  • No local support
Vendor 3 Omnichannel inbox SaaS Rp 10 – 19 juta
  • Rp 800rb–1,6 juta/month × 12
  • Limited to WA channel only

* Market estimate figures — click categories to verify via Google ↗.

Cost Aspect Praytec
PrayWatch
Vendor 1
Global observability SaaS · 10 hosts
Vendor 2
Cloud log platform · 10 hosts
Vendor 3
Self-hosted + consultant
Subscription (10 hosts) Rp 2,500,000/month Rp 2.4 – 4.8 million/month Rp 3 – 8 million/month Rp 1 – 3 million/month
maintenance + engineer
Initial setup Rp 5 million Self-serve / limited free tier Rp 10 – 30 million Rp 20 – 80 million
engineer + infra
Full-text log search ✓ Included ✓ (expensive tier) ~ Depends on stack
Native ERP & Connect integration ✓ Yes ✗ Custom development ✗ Custom development ✗ Manual setup
Indonesia support & onboarding ✓ Yes ✗ English only ~ Limited Depends on internal team
Indonesia data residency ✓ On-premise / ID cloud ✗ US/EU region ~ Depends on vendor ✓ If self-hosted

Total First-Year Cost — 10 Hosts

Praytec PrayWatch Starter Rp 35 million
  • Setup Rp 5 million
  • Subscription Rp 30 million/year
  • Connect & ERP integration
Best value
Vendor 1 Global observability SaaS Rp 29 – 58 million
  • ~$15–30/host × 10 × 12
  • No local support
Vendor 2 Cloud log platform Rp 46 – 126 million
  • Setup Rp 10–30 million
  • Subscription Rp 36–96 million/year
Vendor 3 Self-hosted + consultant Rp 32 – 116 million+
  • Setup Rp 20–80 million
  • Maintenance Rp 12–36 million/year

* Market estimates — verify observability pricing via Google ↗ · details at PrayWatch →.

Cost Aspect Praytec
PraySmart · Local LLM
Vendor 1
ChatGPT API · pay per token
Vendor 2
Claude API · pay per token
Vendor 3
Build your own LLM · GPU + engineer
Monthly cost (mid-size business) Rp 799,000 – 1.5 million/month
flat · Business–Scale
Rp 3 – 15 million+/month
depends on token volume
Rp 2.5 – 12 million+/month
depends on token volume
Rp 5 – 20 million/month
GPU cloud + engineer
Per-token / per-query cost ✓ None ✗ Pay per token ✗ Pay per token ✓ None (after setup)
Data stays on your servers ✓ 100% on-premise ✗ Sent to US cloud ✗ Sent to US cloud ✓ If self-hosted
Servers provided by client (not vendor) ✓ Advisory & deployment support ✓ Self-managed
Fine-tuning on company data ✓ Included (Scale) ~ Expensive / limited ~ Expensive / limited ~ Requires ML engineer
Native ERP & WhatsApp integration ✓ Built-in Praytec ✗ Custom development ✗ Custom development ✗ Custom development
Local Indonesia setup & support ✓ Praytec team ✗ Self-serve / tickets ✗ Self-serve / tickets ✗ Hire yourself

Total First-Year Cost — Mid-Size AI Usage (~50k queries/month)

Praytec PraySmart Business Rp 14.6 million
  • Setup Rp 5 million
  • Subscription Rp 9.6 million/year
  • No per-token billing
Most predictable
Vendor 1 ChatGPT API Rp 36 – 180 million
  • ~$200–1000+/month × 12
  • Scales linearly with usage
Vendor 2 Claude API Rp 30 – 144 million
  • ~$150–800+/month × 12
  • Data to US cloud
Vendor 3 Build your own LLM Rp 80 – 240 million+
  • GPU server Rp 50–150 million
  • Engineer Rp 30–90 million/year

* Mid-size usage estimate — verify AI API pricing via Google ↗ · details at PraySmart →.

Save 95%vs flat-rate ERP SaaS (10 users, first year)
Save up to 86%vs official enterprise ERP
Rp 75rb/uservs market Rp 625rb–10 jt/mo · Rp 137rb–265rb/user
Save up to 70%vs global observability SaaS (10 hosts)
Flat AI pricingvs ChatGPT/Claude API that scales per token

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Praytec guarantees the best subscription pricing for ERP, cloud phone, and PrayInbox. Find a lower public offer for comparable scope — send proof, and we'll adjust our price.

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