Natural conversations
ASR, NLU, and LLMs to understand intent, sentiment, and context — not rigid IVR menus. Responses adapt to the live conversation flow.
AI voice agents that take business actions — inbound and outbound.
Automate verification, lead qualification, telemarketing, surveys, appointment confirmation, and routine customer service. AI understands intent, speaks naturally, then hands off to humans when needed.
Inbound
Outbound dialing
Verification
Lead qualification
Telemarketing
Survey
Appointment
Customer service
Human handoff
Multilingual for regional markets
Built for business conversations across Indonesia and regional markets — including Bahasa Indonesia and other languages as campaign needs require.
Scaled outbound
A predictive dialer filters busy signals, no-answers, and voicemail, then connects only answered calls. Schedules, retries, and concurrency limits keep campaigns under control.
Tool calling into business systems
AI can look up data, log outcomes, trigger workflows, or open tickets through APIs / CRM while the call is live.
Human agent handoff
Smooth escalation into contact-center queues with context summaries so agents do not start from zero.
Transcripts & insight
Every conversation can be recorded, transcribed, summarized, and scored for QA and campaign-script improvement.
Use cases
Calls that usually overload teams — now automatable.
Data verificationConfirm identity, address, or orders
Lead qualificationFilter interest before sales pickup
TelemarketingOutbound product/plan outreach with measurable scripts
AppointmentsConfirmations and scheduling
SurveysAutomated customer feedback
Routine serviceFAQs and support without long queues
Why it matters
Inbound/outbound AI agents handle repetitive calls then hand off to people when needed.
Who it’s for: Sales & CX ops
Core capabilities
InboundOutboundHandoffIntentCampaigns
Design an AI voice agent for your process.
Enterprise-ready
Built for teams that need control, integration depth, and operational visibility.
API-first
Open architecture for business-system integration, webhooks, and automation.
Cloud-ready
Designed for cloud delivery with flexible deployment options when needed.
Access control & audit
Role-based access and activity trails for clearer operational governance.