Softphone everywhere
One calling experience across web, desktop, and mobile. Synced presence, call flip between devices, and company contacts — without depending on a desk phone alone.
Cloud PBX for modern business calling — with softphones included.
Extensions, web/desktop/mobile softphones, IVR, recording, conference, presence, and an operator panel in one Cloud PBX connected to Praytec Dialcortex SBC and contact center.
Softphone Web
Desktop & Mobile
Multi-level IVR
Call transfer
Recording
Presence
Conference
Business hours
Full telephony feature set
Attended/blind transfer, parking, pickup, ring groups, DND, caller-ID routing, DID/DOD, music on hold, voicemail, and flows based on business hours or holidays.
IVR & call flows
Multi-level, multilingual IVR. Build flows by time, caller input, or customer type — including templates to accelerate implementation.
Operator & monitoring
An operator panel to see call status, presence, and dispatch live calls — ideal for reception and supervisors.
Voice security
TLS/SRTP encryption, access controls, and integration with Praytec Dialcortex SBC for safer remote SIP.
Contact center & AI ready
Cloud PBX is not a silo — it connects to contact-center queues and AI voice agents on the same Praytec Dialcortex platform.
Why it matters
Modern business calling needs extensions, softphones, IVR, and recording without heavy on-prem PBX.
Who it’s for: IT & operations
Core capabilities
ExtensionsSoftphonesIVRRecordingPresence
Talk through your Cloud PBX needs.
Enterprise-ready
Built for teams that need control, integration depth, and operational visibility.
API-first
Open architecture for business-system integration, webhooks, and automation.
Cloud-ready
Designed for cloud delivery with flexible deployment options when needed.
Access control & audit
Role-based access and activity trails for clearer operational governance.