Sonvexa by Praytec

Call routing that matches your business rules.

Design inbound and outbound call flows — by time, skill, branch, or customer priority.

Call routingIVRRulesFlows

Communicate

Routing as the foundation of the calling experience.

Flexible rules

Adjust flows without replacing the whole stack.

Contact-center ready

Basis for queues and agent distribution.

Talk through your needs with the Praytec team.

Enterprise-ready

Built for teams that need control, integration depth, and operational visibility.

API-first

Open architecture for business-system integration, webhooks, and automation.

Cloud-ready

Designed for cloud delivery with flexible deployment options when needed.

Access control & audit

Role-based access and activity trails for clearer operational governance.